We have been working for more than a decade driving excellence in Customer Experience Management (CEM) and Business Process Outsourcing (BPO) solutions.
Atento is the leading company for Business Process Outsourcing and Customer Experience Management services (BPO and CEM) in Latin America and Spain and the only one in its sector to be recognized as one of the 25 Best Multinationals at Which to Work, according Great Place to Work.
We believe the only way to achieve and maintain such a leading role is to become a true business partner for each of our clients. Atento achieves this through the flawless implementation of world-class customer experience solutions and innovative omnichannel experiences, while maintaining optimum levels of service, proprietary and mainstream technology and world class analytics.
In Argentina, we began operations in 2000 and we are the leaders in our industry, with locations in Buenos Aires, Cordoba, Chaco, Mar del Plata, Salta and Tucuman. We have over 3,700 workstations and over 7,000 employees.
We currently work with a considerable number of companies from different sectors primarily those in telecommunications, banking and financial services, healthcare, retail and public administration.
Since 2007, we have been included in the Great Place to Work´s national rankings. We have also won numerous industry awards over the years. The AMDIA, granted by the Direct and Interactive Marketing Association of Argentina, and the Amauta, in different categories such as Telemarketing, Sales Campaigns and B2B Programs.
Number of employees
More than 7.000
Number of workstations
More than 3.700
Number of centers
Spanish and English
Awards, Acknowledgements and Certifications
Great Place to Work:
In 2015, Atento was ranked 1st in the list of Best Places to Work in the country for companies with over 1,000 employees, according to Great Place to Work Institute.
Premio Nacional de la Calidad
In 2015, Atento was recognized with the Premio Nacional a la Calidad, the most important award for a company operating in Argentina. Atento was the only company in the CRM/BPO sector to receive this recognition.
Atento received three prizes for best business cases in Argentina in 2014: Silver for "Telefonica on line" in the Telemarketing, Sales Campaigns and Programs B2B category, Silver for "Movistar APV People answering in remote mode”, in the Telemarketing, Customer Service, B2C category and, finally, a Bronze for "Movistar SMEs Each customer, a person”, in the Telemarketing Customer Service B2B category.
These awards, granted by the Direct and Interactive Marketing Association of Argentina (AMDIA), recognized us in 2014 in three categories: Gold for “Telefonica on line” in Organization of Tertiary Company, B2C Telesales category; Silver for "Movistar APV People answering in remote mode”, in Technological Contribution B2C category and silver for “Movistar A plan that fits you” in Strategy Organization Customer Service B2C category.