Atento, recognized as one of the World’s Best Multinational Workplaces by Great Place to Work

Atento has again been named one of the 25 best multinational companies to work for by the Great Place to Work.

22 October 2013

MADRID - Atento, Customer Relationship Management (CRM) services multinational in the Business Process Outsourcing (BPO) sector, has again been named one of the 25 best multinational companies to work for by the Great Place to Work Institute at an award ceremony in San Francisco. The ranking is the world's largest annual study of workplace excellence and identifies the top 25 best multinationals in terms of workplace culture in 2013.

 

Atento, recognized for its people management worldwide

Over 2012 and 2013 Atento has been praised by different organizations for its people management, workplace environment and corporate social responsibility. In 2012, ten of Atento's operations were named best workplaces: Argentina, Brazil, Colombia, El Salvador, Guatemala, Mexico, Puerto Rico, Peru, Spain and Uruguay. In 2013 the company was named Best Workplace in Latin America and Central America, the only company in its sector to be included in rankings of this kind.

"The true stars in Atento's story are its over 150,000 employees, committed people who have helped to make our company so different and special" said Alejandro Reynal, Atento CEO, "being recognized as one of the World's 25 Best Multinational Workplaces is a huge privilege, but it also represents a challenge, the challenge of proving ourselves worthy of this distinction" he added.

Atento currently has various educational programs around the world such as the Atentos al Futuro and Academia Atento programs providing training and professional tools to employees. Atento also promotes job market inclusion through the Atento Impulsa program; employee bonding through its Atento Rally program; and raises funds for NGOs through its Voces que Ayudan volunteer program. According to Iñaki Cebollero, Global HR Director at Atento, "All these initiatives make for the best possible workplace environment, in which people are happy to work, feel valued and give the best they have to offer. It also means that, when companies come to us, they have the certainty of knowing that our employees will provide them with an excellent service, guaranteeing satisfaction at every level."

 

About the World's Best Multinational Workplaces List

Since launching the first best workplaces lists in partnership with FORTUNE magazine in the United States and Exame in Brazil in 1997, Great Place to Work® now recognizes leading workplaces in nearly 50 countries. The World's Best Multinational Workplace list is based on a pool of data from some 2,900 companies that were listed on Great Place to Work® country lists. Every year, Great Place to Work® analyzes data from surveys taken by more than 5 million employees and workplace culture analytics taken from 7,200 companies, which represent more than 16 million employees. "The companies listed on the third-annual World's Best Multinational Workplaces list are creating workplaces dedicated to fostering trust, pride and camaraderie amongst their employees," said China Gorman, CEO of Great Place to Work®. "Their inclusion on this prestigious list demonstrates their commitment to continually improving the lives of their employees and setting innovative new standards for workplaces of the future."

 

About Atento

Atento is a Customer Relationship Management (CRM) services multinational in the Business Process Outsourcing (BPO) sector that is the leader in Latin America and ranked second worldwide. Since 1999, the company has developed its business model in 16 countries where it employs over 150,000 people. Atento has over 500 clients to whom it offers a wide range of services using multichannel platforms. Its clients are leading multinational corporations in sectors such as telecommunications, banking and finance, health, retail and public administration, among others. About Great Place to Work® Great Place to Work®, headquartered in San Francisco, is a global research, consulting and training firm that helps organizations identify, create and sustain great workplaces through the development of high-trust workplace cultures. Great Place to Work serves businesses, non-profit organizations and government agencies in almost 50 countries. For more information www.atento.com


Source: Atento

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