The Secretary for Social Economy and Employment for the Salta province, Nicolás Massafra, inaugurated the newly enlarged center that Atento operates in Salta on behalf of Dr. Juan Manuel Urtubey, Governor of the province.
3 June 2013
- The customer care center located at Santa Fe 649 in Salta to be enlarged.
- The new positions will be added to the 1136 agents already working in the province.
- The high cultural level and excellent working attitude of the Salteños were the main reasons for deciding on Salta as the center to enlarge.
BUENOS AIRES - On May 16th, the Secretary for Social Economy and Employment for the Salta province, Nicolás Massafra, inaugurated the newly enlarged center that Atento operates in Salta on behalf of Dr. Juan Manuel Urtubey, Governor of the province. This enlargement will provide 200 new jobs.
Atento specializes in customer relationship management over technology platforms and processes using multiple relationship channels. There are currently 1,136 people working at the center in Salta, with an additional 200 jobs to be created over the coming year.
Juan Carlos Urzúa, Director of Atento Argentina & Uruguay spoke with Massafra on the current situation of the industry and future potential, as well as job creation and the beneficial effect of contact centers on local economies.
He also remarked that "Atento's Salta operation is one of the company's model centers, not just because of its performance in terms of operating results but because it was the first to enter the Great Place to Work rankings in 2007, year in which it was ranked 11th, reaching the 6th place in 2012".
The Great Place to Work ranking is based on employee satisfaction surveys and a company culture audit undertaken by the international consultancy firm and is used to publish a ranking of the top 50 companies to work for in Argentina. In 2007, Atento Salta was ranked 11th, the only company in the province to be included in the prestigious lists.
Atento Argentina and Uruguay
Currently, Atento in Argentina and Uruguay has 13 centers located in Buenos Aires, Córdoba, Chaco, Mar del Plata, Montevideo, Salta and Tucumán, as well as a training center located in Buenos Aires.
Atento Argentina and Uruguay has 9500 employees, with around 70% women employees.
Atento is a company that is committed to its employees, as such it has been ranked since 2007 by the Great Place to Work Institute, as one of the best companies to work for, taking 6th place in the over 1000 employee category in 2012 in Argentina and 3rd in Uruguay and is ranked in the top places in Latin America and globally.