Back Office

Guaranteed results through flawless operations and connected processes.

Atento efficiently manages all administration and support services aimed at offering the best solution for your business while ensuring the highest levels of profitability.

Back Office includes the automation of routine and repetitive activities, conducting large-volume information and business process management such as claims management, credit and risk analysis, insurance services and "post" care complementary to other products such as Customer Support, Sales and Technical Support.

We work in different sectors with specific knowledge of the processes native to each of them, and through a consultative approach, we map and optimize them.

Atento provides tools for automation and controlling productivity such as Workflow BPM (Business Process Management), segmentation, prioritization and process distribution (Workload) and ECM (Electronic Content Management) software.


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