Atento in Guatemala

Better experiences to generate more competitive advantage to your business.

In Guatemala, we initiated our operations in 2000, becoming one of the pioneers of the customer relationship management industry in the country. Today, our innovative onshore and offshore solutions are the foundation for our businesses in Guatemala where we are a reference in the national BPO / CRM market and also a leading provider for U.S.-based companies nearshoring CRM / BPO services to Latin America. We currently work with a considerable number of companies from different sectors primarily those in telecommunications, banking and financial services, healthcare, retail and public administration. Atento Guatemala and our operations in Central America have been ranked over the years as one of the Best Places to Work in the region by Great Place to Work.

Our center

Guatemala Ciudad

15 Avenida 5, Guatemala, Guatemala City

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Guatemala

Guatemala Ciudad 15 Avenida 5-00 Edificio WTC, zona 13 Guatemala, Guatemala Ciudad

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Socially Responsible Company (ESR) Badge

For the seventh consecutive year, Atento México and CAM, including Guatemala, were recognized as socially responsible companies.

Top Company

Atento Guatemala placed first in the division by country and fifth globally.

2013 Great Place to Work®

Atento Central America (Guatemala, Puerto Rico and El Salvador) placed 13th ranking of best multinationals to work for and Atento Guatemala placed 11^thin the companies with over 1,000 employees category.