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COVID-19 Contact Tracing

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COVID-19 Hotline

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More service productivity

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Improving agents’ performance for the Born Digital champion

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Delivering engaging customer experiences through People, Data and Technology

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Atento moves contact center to the cloud

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CX innovation to delight e-commerce clients

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Transforming the customer experience through talent acquisition, people development and brand assimilation.

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Talent & expertise for a Sports Betting giant

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Social Media and Talented CX service for complaints

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Elevating CX through technology and human talent

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Digital companies require digital solutions

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Gamers taking care of gamers

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Digital care for higher satisfaction

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Faster resolution for happier drivers

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COVID-19 Contact Tracing

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COVID-19 Hotline

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More service productivity

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Online onboarding

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Automating the customer experience

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“High-performance Management Model” case – Client Repsol

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“Process consultancy” CASE – Utilities Client

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Case Securitas

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Case 012 Federal Administration of Catalunya

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Self-Service for a railroad leader

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Credit factory

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Positioning the Customer Care Touchpoint

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International Phone Sales Systematization

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Customers for Life

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Crossing Borders

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Creating Fans

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Consistent Telephone Debt Recovery

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Payment Data Interchange

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Back Office Auto Loans

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CAT ADSL

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Bank Accounts for Salvadorans

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Movistar Cross-Selling

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E-Promoter

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LUI – Language User Interface

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Car financing

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Back Office Solution

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Digital Agent Sales

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Service Automation

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Resolutive Chatbot for the electric energy sector

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