Case

Customer Service

Online onboarding

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Case

Customer Care

Customer Service

CX Process Consulting

More service productivity

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Automated Back Office

Automation

Customer Care

Customer Service

CX Process Consulting

Integrated Multichannel

Positioning the Customer Care Touchpoint

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Case 012 Federal Administration of Catalunya

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Self-Service for a railroad leader

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Automated Back Office
Automation
Case
Integrated Multichannel
Sales

Credit factory

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Automated Back Office
Automation
Customer Care
Customer Service
CX Process Consulting
Integrated Multichannel

Positioning the Customer Care Touchpoint

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Analytics
Automation
Case
Customer Care
Customer Service
High Value Voice
Sales

International Phone Sales Systematization

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Case
Customer Care
Customer Service
CX Process Consulting
High Value Voice
Sales

Customers for Life

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