Healthcare

Process management and centralization for healthcare plane which increases the effectiveness and cost reduction, therefore, promotes a better service experience. Among the provided services are appointment scheduling, clinical exams, diagnosis, authorization, removal and reconciliation of medical bills and reimbursement. Claims and contract management (renewal, fulfillment, ombudsman); partner and internal teams communication.

Positioning the Customer Care Touchpoint

Captures attention and loyalty.

International Phone Sales Systematization

Boosting insurance plans sales for a multinational bank

Articles

Learn about our expertise, which combines the best consumer experience and the sharpest competitive edge for your business.

Q2 results by our CEO, Carlos López-Abadía

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Atento Live: Customer Experience and the “new normal” post COVID-19

How will the pandemic caused by the new coronavirus change the future of customer servic ...

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Icone globo terrestre

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