Process management and centralization for healthcare plane which increases the effectiveness and cost reduction, therefore, promotes a better service experience. Among the provided services are appointment scheduling, clinical exams, diagnosis, authorization, removal and reconciliation of medical bills and reimbursement. Claims and contract management (renewal, fulfillment, ombudsman); partner and internal teams communication.

Positioning the Customer Care Touchpoint

Captures attention and loyalty.

International Phone Sales Systematization

Boosting insurance plans sales for a multinational bank


Learn about our expertise, which combines the best consumer experience and the sharpest competitive edge for your business.

Q2 results by our CEO, Carlos López-Abadía


View More +

Atento Live: Customer Experience and the “new normal” post COVID-19

How will the pandemic caused by the new coronavirus change the future of customer servic ...

View More +
Icone globo terrestre

Conheça outros setores: