Technology to assist inventory, storage, transportation and distribution management.
High value-added solutions to manage the entire pipeline of back-office logistics processes. We use technology and appropriate indicators to provide valuable information for more efficient solutions at a lower cost. This enables the best end- customer experience, together with more efficient planning and management so that companies can focus their efforts on business goals, rather than technical and operational issues.
In search for Customer Service excellence.
LUI – Language User Interface
The challenge was to develop a humanized IVR for a payments company, focusing on the main journeys and best possible user experience.
Learn about our expertise, which combines the best consumer experience and the sharpest competitive edge for your business.
Atento Live: Customer Experience and the “new normal” post COVID-19
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