Retail and e-commerce

Improved sales conversion assurance through Data Science and Analytics.

The combination of technology infrastructure and data with Atento’s expertise assures a valuable brick-and-mortar and digital experience, including online and offline practices integration. Assured results for the acquisition, care and retention processes.


Sales service through online promoters, the so-called e-promoters, developed for an electronics manufacturer. The solution allows consumers to interact in real time with a consultant via chat, voice or video to purchase products from the brand's portfolio.

Payment Data Interchange

Reducing operational costs and increasing customer satisfaction via a swift response service.


Learn about our expertise, which combines the best consumer experience and the sharpest competitive edge for your business.

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