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Customer Journeys

Collections

Complete credit recovery negotiations management, with collections rule design and the definition of strategies such as selection of the action channels throughout the process.

The use of statistical models and data science enables reducing recovery costs and improving recovery rates, while maintaining compliance. Actions range from mopping to mailing list enrichment.

Benefits

See how this solution works in practice.

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Articles

Our CEO shares how we support our clients during the pandemic

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Atento recognized as a leading company in CX management by Everest Group

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Chatbots interactions increase and deliver 90% effectiveness

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