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Customer Journeys

Collections

Complete credit recovery negotiations management, with collections rule design and the definition of strategies such as selection of the action channels throughout the process.

The use of statistical models and data science enables reducing recovery costs and improving recovery rates, while maintaining compliance. Actions range from mopping to mailing list enrichment.

Benefits

See how this solution works in practice.

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Articles

Learn about our expertise, which combines the best consumer experience and the sharpest competitive edge for your business.

Q2 results by our CEO, Carlos López-Abadía

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Atento Live: Customer Experience and the “new normal” post COVID-19

How will the pandemic caused by the new coronavirus change the future of customer servic ...

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