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Complete credit recovery negotiation management, with collection rule design and strategic channel selection.

The use of statistical models and data science enables the reduction of recovery costs and the improvement of recovery rates, while maintaining compliance. Actions range from mopping to mailing list enrichment.

Benefits

Solutions

1. B2B Collections
2. Digital Early Collections
3. Late Collections

Collection management for debtor companies seeking to reduce bad debt and maintaining active clients. We assertively locate the companies’ financial managers and engage our negotiators, who use innovative technologies to guarantee the best delivery in credit recovery

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The most efficient end-to-end collections solution: it operates on every phase and channel to gather the various features and tracking KPIs on a single platform. Simplifies management and adds intelligence and speed to the process.

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Managing the late stage collection process focusing on credit recovery. This solution offers an analytics component to secure the location of the final consumer, generate models of payment propensity and intelligent segmentation. Offering efficient channels, attraction and re-marketing campaigns for negotiation with reach and recovery.

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See how this solution works in practice.

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Articles

Video: Fireside Chat with Five9

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Why work at home agent processes must be secure

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FY21Q2 results by our CEO, Carlos López-Abadía

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