Field Services

Integrating channels and technologies to generate the best consumer POS experiences.

A consultative approach to define the best sales strategy by means of consumer profiling and segmentation. A highly skilled team of field consultants ensures the best POS (points-of-sales) experiences for consumers. In addition, mobile technology and cutting-edge resources provide the best team management and improve productivity in a consistent, custom and unique manner.  

Related Next Generation Services:

Integrated
Multichannel

High Value
Voice

Automated
Back Office

Benefits

Maximized business

Direct relationship with the client that allows a consulting and specialized sale.Direct relationship with the client that allows a consulting and specialized sale.

Analytics

In order to: Profiling; Geolocation; Route design; Real-time information on both the customer and the product.In order to: Profiling; Geolocation; Route design; Real-time information on both the customer and the product.

Interactions management

Real-time, consistent, custom and unified, heling set the best multichannel strategy.Real-time, consistent, custom and unified, heling set the best multichannel strategy.

Differential

Real-time mobile technology application that enables process and portfolio management, online dashboard, KPI tracking, scripting, agile visits, and operational monitoring.Real-time mobile technology application that enables process and portfolio management, online dashboard, KPI tracking, scripting, agile visits, and operational monitoring.

POS strategy execution according to each channel’s characteristics and shopper profiles, as it adjusts to the company’s marketing and sales areas’ needs.POS strategy execution according to each channel’s characteristics and shopper profiles, as it adjusts to the company’s marketing and sales areas’ needs.

Roaming or fixed professionals provide pre-and post-sale service, demonstrate products and services, collect sales, inventory, pricing and break information, thereby generating new business.Roaming or fixed professionals provide pre-and post-sale service, demonstrate products and services, collect sales, inventory, pricing and break information, thereby generating new business.

See how this solution works in practice.

Contact us
+

Articles

Learn about our expertise, which combines the best consumer experience and the sharpest competitive edge for your business.

How to adapt the profesional profiles to the new demands and challenges of society

It is still too early to know the work scenario that COVID-19 will leave, but undoubtedl ...

View More +

Customer service now requires more customization

The way that brands relate to their customers has evolved with the development of new di ...

View More +