Governance
Corporate Governance Framework
Governance at Atento is based on the principles of transparency, ethics and accountability, ensuring that our corporate practices are aligned with the highest standards. This approach is essential to protect and create value for our stakeholders — including employees, customers, suppliers and shareholders — and promote a positive impact on society and the environment.
Press releases
Our ethical commitment
In line with our commitment to sustainability and respect for human rights, at Atento we have a solid ethical framework articulated through our Code of Ethics and our Integrity Policy, which guide responsible decision making by all our employees and collaborators, promoting a culture of honesty, transparency and integrity.
Both documents also apply to our partners and suppliers partners and suppliers, and are actively disseminated through training and through training and communication actions to reinforce their knowledge and communicative actions that reinforce their knowledge and throughout the organization
Maintain honest and ethical conduct.
Provide full, fair, accurate, timely, and understandable information in company reports, documents, and communications.
Comply with applicable laws and regulations, as well as our internal policies.
Avoid conflicts of interest to prevent any personal favoritism or misconduct, always prioritizing the interests of the company.
Report any breach of the Code or any internal rules/regulations immediately.
Whistleblower Channel
At Atento, we have a Whistlerblower Channel aimed at detecting conduct contrary to law, principles or ethical rules and good governance.
This channel is enabled both internally and externally and employees, customers, suppliers and third parties are encouraged to access if needed, either through our website, https://canalconfidencial.com.br/atento/, or by telephone.
Argentina +54 800 666 0079
Brazil Brasil +55 800 721 0746
Chile +56 1230 020 8946
Colombia +57 1800 913 2017
Costa Rica +55 11 2739 4501
Czech Republic +55 11 2739 4501
El Salvador +55 11 2739 4501
Francia +33 805 089339
Guatemala + 502 22699458+ 55 11 2739 4501
Luxemburgo +352 800 8 1059
Mexico +52 800 681 5380
Marruecos +55 11 2739 4501
Nicaragua +55 11 2739 4501
Panama +507 8339697
Peru +51 800 55781
España Spain Espanha +34 900 838920
United States Estados Unidos +1 800 986 3850
Uruguay +598 416 205 1344
Venezuela +55 11 2739 4501