Atent.AI

Not Just Another Suite.
It's the Launchpad for your Next Decade of Business Evolution.
Our AI Solutions Suite

Atent.ai - The AI Powered CX and EX Technology Suite By Atento Featuring  Industry-Leading, Future-Forward Solutions

Advanced Insights

VoC
Quality Assurance

AI Agent Assist

Sales Assist
Knowledge Assist
Collections Assist

AI Agent

DAP

Qualistore

Smart Recruiter

Future-ready, built to outperform, and designed to work the way you need it—right now,
and as you evolve into what you haven’t yet imagined.

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about our AI Solutions

What we deliver

Atenti.ai is already transforming customer journeys across the globe-leading the future of Total Experience (TX) with
precision, speed, and scale. Statistics and results are paramount when considering or employing solutions, and here is what they are revealing for our customers worldwide:

  • +22% increase in CSAT Scores
  • +30% surge in Team Efficiency
  • 19% change in Minimizing Errors
  • 36% difference in Leaner Workloads
  • 100% + in Doubling Financial Goals
  • +12.5 Response Time Increase with more Engagement
  • +4% Initial RT with swift first impressions
Pricing
Our AI Products are competitively priced to meet a wide range of needs and budgets.
We also offer a tiered model approach that offers several plans. For clients seeking a fully tailored experience with additional support, we provide expert Consulting and comprehensive Managed Services. 
To learn more about pricing, Speak to a Sales Executive Today! 
CASE STUDIES

Learn about the results that our AI Solutions deliver

  • Finance

Revolutionizing Collections and Recovery

Enhancing Financial Processes Through Data-Driven Strategies. Atento AI Studio transformed a financial institution’s collections and recovery process by leveraging advanced data analytics and AI-driven insights, improving recovery rates and operational…
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  • Manufacturing

Revamping CX and Post-Sales to Enhance Customer Interaction

A 90-year leading manufacturer, specializing in residential and commercial water heaters, boilers, heating, ventilation and a/c equipment, sought a partner to enhance their CX. An Atento client since 2015.
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  • Telecom

Transforming B2B and B2C Customer Care with Process Efficiency

In the dynamic world of customer care, efficiency and cost-effectiveness are paramount, especially across both B2B and B2C operations. This case study showcases how Atento spearheaded a transformative strategy to…
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  • Consumer goods

Transforming Sales with AI-Driven Precision

Atento AI Studio empowered a Rewards Program company to refine its sales strategy by leveraging advanced generative AI and data-driven insights, resulting in a more tailored and effective sales approach.
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  • Finance

Atento Moves Contact Center to The Cloud

As cloud technologies began to demonstrate immediate benefits upon implementation and pandemic changes required people to work remotely, Atento knew it was time to move to the cloud.
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