About us

We are leaders in Latin America, serving the biggest names in sectors including Telecommunications, Banking/ Financial Services, Healthcare, Retail, Government and Born-digital services. Our unique expertise lies in combining data technology and digital tools with decades of experience in customer experience. This allows us to provide valuable insights for every step of the end/customer’s journey, resulting in more valuable experiences for consumers and companies.

Knowledge is our distinctive trait: we combine data technology and digital tools with our vast experience in consumer relationships to provide valuable insights for every step along the end-customer’s journey, making experiences more valuable for consumers and companies.

We routinely build up 10,000 hours of customer-service experience on human and digital channels, every 10 minutes.

Mission and Vision

To contribute to companies’ success by guaranteeing the best experience for their end-consumers.

To become the leading customer service solutions provider for clients in our markets.


One Atento represents our culture and defines our way of working to position our company as number one in the industry. It includes 6 values, which are the commitments we must embrace and support with our actions and decisions.

Strategic Partnerships

Seeing the world through our clients’ eyes

Taking Care of Our People

Talent makes the difference

Winning as a team

Collaboration takes us further

Agile and simple

We learn and transform

Open minds

There is always more to discover

Delivering Results

Commitments fulfilled

Atento in numbers

Countries around the world
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Relationship centers
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