Press

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the latest news from Atento.

Press Releases

Atento appoints Idalia García as new Commercial and Marketing Director in Mexico

MEXICO CITY, December 05, 2024. Atento Luxco 1 ("Atento" or the "Company"), one of the world's largest providers of customer relationship management and business process outsourcing (CRM/BTO) services and an industry leader in Latin America, is pleased to announce the addition of Idalia Garcia as th…

Atento focuses on hyper-personalization and hyper-automation offerings aligned with consumer expectations

From personalization to hyper-personalization and from automation to hyper-automation of the customer journey, the future of CX is all about prediction and delight to attract and retain new consumers The analysis of interactions through various channels allows the detection of the profile, lifesty…

Atento Reaffirms Leadership in Frost & Sullivan’s Ranking as a Leader in CX Management in 2024

The company excels in the innovation and growth matrices by offering CX transformation solutions and demonstrating its innovation capabilities. Madrid, September 12th 2024. Atento Luxco 1 ("Atento" or the "Company"), one of the world's largest providers of customer relationship management and bus…

João Pedro Flecha de Lima joins Atento Brasil as commercial vice president

The executive has more than 30 years of experience in leading large finance, consulting and technology multinationals. Flecha de Lima takes on the challenge of generating value for the company through innovative and disruptive solutions in the Customer Experience market.    São Paulo, A…

Atento Transforms Healthcare with Cutting-Edge CX Solutions like Omnichannel Fluidity and Data-Driven Automation

The combination of advanced technology and human touch drives satisfaction, loyalty, and results for the healthcare industry. State-of-the-art technology and data analytics allow healthcare providers to tailor their services to each patient's individual needs.   Madrid, August 20, 2024. A…

Atento consolidates its Environmental, Social and Governance (ESG) commitment in 2023 with advances and new initiatives to ensure a sustainable and equitable future

The company's new ESG report shows a decrease in its carbon footprint by 32.6% since 2020 and a reduction in Scope 1 emissions by 11.65% Atento's commitment to the professional development of its employees has been reflected in more than 43 million hours invested in training, 25% more than in 2022…