ESG
Sustainable Development Goals
At Atento, we ensure that our strategy and execution are aligned with the Sustainable Development Goals (SDGs) of the United Nations 2030 Agenda, a global roadmap that seeks to ensure peace, prosperity, and the well-being of people and the planet, both in the present and in the future. This agenda sets out the Sustainable Development Goals (SDGs), which invite all countries and companies to act to improve health and education, reduce inequalities and foster inclusive economic growth, while addressing the challenges of climate change.
That is why, at Atento, we have not only focused on analysing those SDGs in which we already generate a positive impact with our actions, but also on those in which we want to strengthen our positioning, ensuring that each SDG is meaningful for our main stakeholders, distributed in three categories: our planet and society, our employees and our shareholders.
(Governance, procedures, communication, transparency)
Employment +50 yeas
(procedures, communication, transparency)
3 Key guidelines
Our Stakeholders
The needs and expectations of our stakeholders are fundamental in defining our objectives and strategies. As a multinational company, we operate in diverse contexts and promote relationships of trust, adjusting to the cultural, social and political environments in which we work. For this reason, we cultivate close and respectful relationships with our stakeholders through a variety of communication channels.
Shareholders
Employees
Clients
Union group representatives
Public Administrations
National and International organizations
Media
Suppliers
Local Communities
Certification
Due to our established ESG practices, we were evaluated by an independent organization. We received the certification that our processes in Brazil, Colombia, Peru, Puerto Rico, and Mexico comply with ISO 26000, the international standard for Social Responsibility.
