Mobility
& Logistics

Moving Forward Together in the Mobility and Logistics Industry

Atento is redefining the customer experience for the logistics and mobility sectors by leveraging technology with a human touch. We tailor our approach to the unique challenges of this industry. We enhance customer experiences, increase operational efficiency, and drive satisfaction, ensuring your business stays in motion and ahead of the curve.

Discover our success stories

Salesforce implementation for Enhanced Courier Services

Digitizing Courier Interactions for a Leading Service Provider

Driving Digital Transformation for a Mobile Taxi App Company

A born-digital company, revolutionizing the urban mobility landscape with its innovative mobile taxi and car call application, sought to redefine the commuting experience.

Transforming Traveler Experience with Xtrabot

Through the strategic deployment of Xtrabot, the travel company not only achieved its goals of boosting customer satisfaction and reducing operational costs but also redefined the customer experience, proving that innovative technology can bring a personal and efficient touch to digital customer service.

How we can help

Our Tailored Solutions are based on your customer journey

Acquisition: We engage with your business, streamline your onboarding, and tap into our expert logistics insights—all delivered through a seamless technology approach with human touch.

Customer Experience: Our customer service is customized to your needs, leveraging capabilities such as AI, solving problems quickly and with a personal touch.

Retention: We manage your loyalty programs and can create custom offers for your customers, ensuring their satisfaction at every turn.

Back-Office: Count on our tech-driven efficiency for order management, shipment coordination, and compliance, ensuring that every detail is handled under your standards.