Consumer Goods

Solutions to enable companies to increase their customer engagement rates.

The industry can rely on our experience to add value to their business and for customer engagement, satisfaction and loyalty-building, together with the tools and expertise to generate valuable information on consumer trends and needs.

Resolutive Chatbot for the electric energy sector

Chatbot increases service volume ten-fold.

Service Automation

This project earned public recognition (Cliente S/A 2019 award, Smart Customer 2019 award), improved service, and built the loyalty of the power utility’s customers. The use of virtual services was extended and service costs were down 30%.

Articles

Learn about our expertise, which combines the best consumer experience and the sharpest competitive edge for your business.

Q2 results by our CEO, Carlos López-Abadía

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Atento Live: Customer Experience and the “new normal” post COVID-19

How will the pandemic caused by the new coronavirus change the future of customer servic ...

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Icone globo terrestre

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