LATAM Awards
Atento Brazil won the South American Prize in the “Vehicles” category with the project: “Fiat innovates and develops an exclusive service for premium customers of Line Fiat: Central L’ Único”.
Top Employer
In 2020, it was the sixth consecutive time that Atento Brasil received this recognition. The distinction is offered to companies that have a high quality of working conditions and excellence in the talent development practices of their employees.
Great Place to Work®
In its 2015 edition, Atento was recognized once again as one of the Best Places to Work in Brazil.
Direct Marketing Association Award (ABEMD):
In 2014, ABEMD elected Atento in Brazil as the “Contact Center of the Year” and awarded four of the company’s Business Cases. The awarded Cases were related to Social Media management, Customer Service, Cross Selling Strategy and HR Strategy.
Contact Center Excellence Award (PECC)
Atento in Brazil received a prize in the 2014 edition of PECC with a Business Case about “HR Stretegy to receive and train new employees”.
National Teleservices Award (ABT)
This Award, the most important for the Teleservices’ market in Brazil, has recognized Atento with nine awards and two highlight prizes in 2014. The Business Cases awarded were related to Turnover Reduction, Customer Satisfaction, Social Media, Internal Communications Strategy, Collection, Back Office efficiency, Human Resources Strategy for new employees and Customer Service.
Banking Report Award
This award recognizes the best operations and services related to financial institutions. In 2014, Atento won one prize in this award.
Multichannel Award (by ClienteSA magazine):
This award recognizes the companies that make the best use of multichannel strategies. In 2014, Atento won three prizes in this award with Business Cases related to Customer Services, Cross Selling and Sales.
This award recognizes the companies that make the best use of multichannel strategies. In 2014, Atento won three prizes in this award with Business Cases related to Customer Services, Cross Selling and Sales.
Atento operations won 12 prizes in the 2014 edition of this Award, which recognizes the best customer service operations for Brazilian consumers.
Ouvidoria Brasil 2013 Award
Atento won second for 2013 “Ouvidoria Brasil” Award, with the Atento Employee Service Line. This edition evaluated more than 50 public and private employee service lines. The criteria for evaluating these employees’ oriented service lines centered on their innovation, performance, management, partnerships, integrity and social responsibility.
