May 2025
This new edition of CX Magazine takes you inside the strategies reshaping how brands connect with today’s hyper-demanding customers. From Nespresso’s sensory retail experience to Worten’s digital-first approach and Petros’ human-centered service model, discover how these trailblazing companies are turning every interaction into an opportunity for loyalty and growth.
You’ll also explore:
How AI, emotions, and creativity are fueling the next wave of brand loyalty A behind-the-scenes look at Atento Conversations and the future of hyper-personalized engagement Insights from leaders redefining CX with purpose, innovation, and a human touch
Don’t miss this issue packed with inspiration, trends, and real-world use cases.
