Our relentless pursuit of novel practices earned us the esteemed ISO 56002 certification — a global recognition of exemplary innovation management. But we didn’t stop at being the first in our sector to attain this certification; we forged ahead, securing it for an unmatched fourth time in 2023.
From our Innovation Hub nestled in Latin America (Brazil), we elevate our capabilities, crafting disruptive solutions that continually refine customer experiences (CX), drive performance, and bolster results.
Our approach is collaboration and openness, leveraging in-house expertise and strategic alliances. This fosters a thriving knowledge exchange and ideation ecosystem, setting the stage for pioneering projects and unrivaled solutions in our industry.
Searches for Start-ups with disruptive technologies focused on improving the Customer Experience while driving performance and results for its clients. Learn more
Aims to prospect startups by launching cutting-edge innovation, business, and technology challenges within the CX universe. In doing so, it quickly, simply, and objectively connects startups to the Atento ecosystem.
An engaging program that encourages employee innovation, having already involved over 2,000 participants and cultivated over 200 transformative ideas to enhance the CX continuously.
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