In today’s environment —where speed, traceability, and transparency are as critical as the product itself— Customer Experience (CX) has emerged as the new driver of competitiveness in the logistics sector.
This White Paper examines how digitalization, automation, and proactive communication are reshaping the supply chain into a strategic lever for customer loyalty and long-term value creation. Through key trends, actionable strategies, and real-world success stories, you will learn how to transform every delivery into an opportunity to strengthen customer relationships.
