Embeddings
Think of these as word ‘DNA.’ They’re numeric word representations, helping models grasp word relations and semantics. They capture the meaning in vectors, allowing it to understand relationships and similarities between words. They are used widely for text classification, translation, and summarization.
Emotional analytics
A technique consisting of analyzing a user’s state of mind from their interactions, to be able to offer them the best CX.
E-commerce
A system for selling and buying products on the Internet, also known as electronic commerce.
Employee Experience
Employee experience refers to a worker’s perceptions about their journey through all the touchpoints at your company, starting with job candidacy, recruiting, onboarding, training, work-life balance, and continuing on through the employee’s exit from the company.