Next Generation Services

High Value Voice

We maximize our clients high value processes by providing highly skilled agents, assisted by AI. RPA and analytical technologies that optimize decision making and complex problem solving. As a result, we provide an exceptional and memorable experience to our clients customers.



B2B Collections

Collection management for debtor companies, seeking to reduce bad debt and maintain active customers. Through the assertive location of partners and / or financial managers of the companies, negotiation is accompanied from start to finish by negotiators with a different profile, which associated with the use of innovative technologies, guarantee the best delivery in credit recovery.

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Our CEO shares how we support our clients during the pandemic

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Atento recognized as a leading company in CX management by Everest Group

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Chatbots interactions increase and deliver 90% effectiveness

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