Press

This is where you will find the latest news on Atento.        

Atento Reports Fiscal 2020 Second Quarter Results

Progressive improvement intra-quarter drove solid EBITDA recovery in June Three Horizon Plan delivers higher Multisector sales and further penetrates high-growth verticals Continued working capital improvements strengthen cash position and financial liquidity NEW YORK, August 5, 2020 — Atento S.A. (NYSE: ATTO) (“Atento” or the “Company”), the largest provider of customer-relationship management and business-process outsourcing services […]

2020/08/05

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Atento Announces Reverse Share Split

NEW YORK, NY, July 28, 2020 – Atento S.A. (NYSE: ATTO), the largest provider of customer relationship management and business process outsourcing solutions (CRM/BPO) in Latin America and among the top five providers worldwide, announced today that, at the Company’s Extraordinary General Meeting of Shareholders, the Company’s shareholders have approved a conversion of the Company’s […]

2020/07/28

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Atento, recognized as one of the leading companies in customer experience management services by Everest Group

The research and consulting firm places Atento as a Major Contender in Customer Experience Management (CXM), awarding it the Star Performer recognition in its annual PEAK Matrix Assessment 2020 report Atento has stood out for fostering a culture of co-innovation, offering integrated multi-channel capabilities based on Artificial Intelligence, IoT and RPA, as well as advisory […]

2020/07/21

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ATENTO is the world’s first company in the sector to win the ISO 56002

The evaluation process lasted 5 months and took into consideration initiatives in the innovation area. São Paulo, July 6th, 2020–Atento S.A. (NYSE: ATTO) (“Atento” or the “Company”), the largest customer relationship management and business process outsourcing services provider in Latin America, and among the top five companies globally,  just won the ISO 56002 certification. This […]

2020/07/06

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Atento Announces New Board of Directors

  Joining Atento’s board of directors will be Oliver Feix and John Madden of HPS, Roberto Rittes for GIC, and Antenor Camargo of Farallon, effective June 24 Board appointments follow the firms’ independent acquisition of Atento shares from Bain Capital New board provide significant support as Atento continues executing its ambitious transformation plan, with the […]

2020/06/25

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79% of Atento’s clients says they will keep the telecommuting model after the crisis is over

Atento, the leading company in customer relationship services and business process outsourcing (CRM / BPO), has surveyed its clients to find out how Covid-19 has affected their business models. 47% of respondents consider that the highest risks they face after the crisis is losing their customers and the consumption drop of their product or service. […]

2020/06/23

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Riot Games chooses Atento as a strategic partner of customer service for Brazilian players

Project starts in May and was implemented 100% remotely, due to the pandemic of the new Coronavirus  Madrid, May 26 2020 – Riot Games, an American company that develops and publishes games like League of Legends, has just signed a partnership with Atento, a multinational leader in customer experience solutions in Brazil and Latin America, […]

2020/05/26

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Atento Announces Institutional Investors to Acquire Bain Capital’s Equity in the Company

HPS Investment Partners, GIC and Farallon to invest independently in Atento Participation reflects confidence in Atento’s Three Horizon Plan, a three-year strategic plan to establish a stronger, more profitable growth path to enhance stakeholder value NEW YORK, May 7th, 2020 – Atento S.A. (NYSE: ATTO, “Atento” or “Company”), the leading provider of customer relationship management […]

2020/05/07

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