The current macroeconomic landscape prevents millions of consumers from paying debts on time, which raises delinquency rates and significantly increases debt collection activity. Organizations can choose to manage their debt collection internally or outsource it to an expert third party, reallocating resources to core business functions. In either case, companies must embrace their entire customer journey, employing the latest technology to enhance each interaction and maintain customer loyalty.
Learn how to rethink your debt collection strategy by downloading this blog from Frost & Sullivan.
