Data provided will be processed by ATENTO SPAIN HOLDCO, S.L.U., with Spanish Tax ID number B86445731, (hereinafter “ATENTO”) with registered office at Santiago de Compostela Street, number 94, 28035. Madrid (Spain).
You can contact ATENTO’s data protection officer (DPO) via the following email address dpo@atento.com, or by sending a letter to ATENTO’s registered office addressed to the “Data Protection Officer.”
By accepting this privacy policy, you have been informed and provide your free, informed, specific, and unambiguous consent for any personal data you provide in this form to be processed by ATENTO. This also applies to any data you may provide in the future.
You should carefully read this privacy policy, which has been written in a simple and clear manner to make it easy to understand, and freely and voluntarily determine if you wish to provide your personal data to ATENTO.
Atento will use your personal data to maintain contact on a professional basis with the company you belong to in order to carry out marketing campaigns and/or to send commercial communications.
Your data will be kept for the minimum time required to carry out the aforementioned purposes or, where appropriate, until you withdraw the consent given.
In the event of having a contractual relationship in force, the data will be kept for the entire duration of the contractual relationship and in the event that it is terminated for any reason, for the entire time required by the applicable legislation and until the expiry of any liabilities arising from said contractual relationship.
The processing of your personal data by Atento is based on the consent you give when accepting this privacy policy or on legitimate interest in the event that you are an existing customer, and the communication is directly related to the service we are providing.
Other entities of the Atento group, as well as third parties, may have access to the data provided by the user. This access would be always carried out on behalf of the data controller and exclusively for the fulfilment of the purpose described above. Some of these entities may be located outside the European Economic Area (EEA).
In addition, your data may be communicated to third parties in order to comply with our legal obligations. Apart from these events, if ATENTO wishes to make such communication, we will require your express consent.
In the event that user personal data is transferred outside the EEA, it will be carried out in accordance with applicable law and with an appropriate level of protection and security. To this end, we require that the laws of the country to which the personal data is transferred ensure an adequate level of protection, or if not, that adequate safeguards are in place to ensure the protection of the user’s personal data.
The companies of the Atento group have signed the Standard Contractual Clauses approved by the European Commission as a guarantee.
You can send a letter to ATENTO, to the address provided in the heading of this policy, or an email to dpo@atento.com, attaching a photocopy of your government-issued ID at any time and free of charge, to:
ATENTO will always process your data in an absolutely confidential manner under an obligation of secrecy, pursuant to the provisions of the applicable regulations, adopting the technical and organizational measures necessary to guarantee the security of your data and prevent unauthorized alteration, loss, processing or access thereto, bearing in mind the state of the technology, the nature of the data stored, and the risks to which they are exposed.
