Press

This is where you will find
the latest news from Atento.

Press Releases

Atento appoints Idalia García as new Commercial and Marketing Director in Mexico

MEXICO CITY, December 05, 2024. Atento Luxco 1 ("Atento" or the "Company"), one of the world's largest providers of customer relationship management and business process outsourcing (CRM/BTO) services and an industry leader in Latin America, is pleased to announce the addition of Idalia G ...

Atento focuses on hyper-personalization and hyper-automation offerings aligned with consumer expectations

From personalization to hyper-personalization and from automation to hyper-automation of the customer journey, the future of CX is all about prediction and delight to attract and retain new consumers Th ...

Atento Reaffirms Leadership in Frost & Sullivan’s Ranking as a Leader in CX Management in 2024

The company excels in the innovation and growth matrices by offering CX transformation solutions and demonstrating its innovation capabilities. Madrid, September 12th 2024. Atento Luxco 1 ("A ...

João Pedro Flecha de Lima joins Atento Brasil as commercial vice president

The executive has more than 30 years of experience in leading large finance, consulting and technology multinationals. Flecha de Lima takes on the challenge of generating value for the ...

Atento Transforms Healthcare with Cutting-Edge CX Solutions like Omnichannel Fluidity and Data-Driven Automation

The combination of advanced technology and human touch drives satisfaction, loyalty, and results for the healthcare industry. State-of-the-art technology and data analytics allow healthcare providers to tailor t ...

Atento consolidates its Environmental, Social and Governance (ESG) commitment in 2023 with advances and new initiatives to ensure a sustainable and equitable future

The company's new ESG report shows a decrease in its carbon footprint by 32.6% since 2020 and a reduction in Scope 1 emissions by 11.65% Atento's commitment to the professional development of its employees has b ...