Data Science at the service of propensity and behavior analysis, in addition to multidisciplinary teams tracking results in real time, helped increase conversion-process agility.
Delivering engaging customer experiences through People, Data and Technology
Our client is an American multinational, mass media and entertainment conglomerate, one of the best-known companies in the world and ranked in the Fortune 500 list of biggest companies in the United States by revenue.
The project’s highlight was the sharp decrease in overall transaction time: it makes document handling and consumer response more agile, leading to a marked drop in the contracting client’s annual costs.
Building Trust and Engagement Through Tailored Communication
Recognizing the critical role of public engagement in the success of contact tracing efforts, a multifaceted strategy was developed to increase willingness to participate in these crucial conversations.
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