About Atento

Learn how we are changing the game

BTO PIONEER

Atento turns possibility into progress

For over 25 years, we’ve helped businesses evolve, elevating customer experience and simplifying complexity. As pioneers in Business Transformation Outsourcing (BTO), we blend consulting, tech, and close collaboration to drive real, lasting change—working side by side to shape the future of customer experience.

Purpose

To foster human connection and generate value through transformative CX technology

Mission

To contribute to our clients’ success by guaranteeing the best experience for their customers.

Vision

To become the leading customer service solutions provider in our market—trusted for innovation, leadership, and partnership.
OUR VALUES

Built on belief.
Driven by results.

We Think Agile

We transform the way we work to deliver better results in less time.

We Innovate

We embrace transformation with an open mind and creativity to shape our future.

We Create PX

We revolutionize our focus on people to transform their experience.

METRICS

Global Reach. Massive Impact.

17
Countries around the world
95
Customer service locations
+110K
Employees
+400
Clients