Real Estate Company needed to improve response times
It should be Transforming CX and efficiency with AI-Driven solutions.
Don’t just take our word for it. Explore our gallery of success stories and testimonials. See how businesses like yours are leveraging Atento’s AI solutions to achieve unprecedented levels of customer satisfaction and operational efficiency.
Efficiency and Effectiveness: Our AI solutions significantly reduce case resolution times by 50%, enhancing customer satisfaction by 12% and achieving a 65% chat BOT resolution rate.
This comprehensive ecosystem, Atento AI Studio, stands at the forefront of our innovation, blending advanced AI-driven tools and technologies within a secure and private environment. It’s a space where customer interactions are transformed with seamless sophistication.
The Atento AI Studio includes a powerful trio that forms the foundation of our services, offering an unparalleled experience in customer interaction and service excellence:
We turn data into business intelligence. Imagine analyzing data from thousands customer calls – with Atento Insights, this is a game-changer. Our platform interprets this vast amount of information to reveal what your customers truly want. By unlocking these insights, you can make informed decisions, tailor your services to customer preferences, and open new doors to growth.
Quality & Audit
Knowledge at Atento goes beyond mere data; it’s about real-time, dynamic information. With our Hubbie module, agents interact directly with the platform, ensuring they have the most current and relevant information at their fingertips. This isn’t just about having data; it’s about empowering your team with the right information at the right moment to drive meaningful engagement and change.
Personal Co-pilot
We take customer interaction to the next level. Using our advanced AI, we create a unique AI brand persona for your business, like Atena, which is an integral part of our Corpus. This AI speaks in your brand’s voice, through chat or over the phone, providing a personalized customer experience. Our consultants tailor this AI to embody your brand, ensuring every conversation reflects your brand’s values and enhances customer relationships.
Faster resolutions
Customer delight soars
Sharper operations
Team efficiency up
Leaner workload
Quicker information retrieval
Swift first impressions.
More engagement
Doubling financial goals
Customer delight soars
Team efficiency up
Quicker information retrieval
More engagement
Doubling financial goals
Faster resolutions
Sharper operations
Leaner workload
Swift first impressions.
