Atento offers a flexible, scalable CCaaS solution, allowing you to provide exactly what your customers need. Our global pricing model is designed to offer affordability for all markets, while our ability to support IT with regional partners and Atento staff adds extra value.
LUI creates intuitive conversational interfaces for IVRs, Chatbots, and Virtual Agents. Designed with simplicity and best user experience in mind, our LUI significantly improves results for our clients.
Our proprietary bot platform offers an efficient solution to automate calls and service flows across various channels. With Xtrabot, you can optimize customer interactions using natural language processing and AI tools.
Our online solution integrates seamlessly with standard telephony functions while providing capabilities to receive, present, and send customer data. Developed using microservices and containers, Symphonie is highly scalable and easy to integrate with other systems, effectively eliminating the need for desktop CTI components.
