We ensured our strategy is aligned with the Sustainable Development Goals (SDGs) from the United Nations 2030 Agenda to support achieving the major global goals through our local actions.
At Atento, we have focused not only on analyzing those SDGs on which we already have a positive impact with our actions, but also on those on which we want to boost our positioning. We guarantee that each SDG is meaningful for our key stakeholders.
We create long-term, sustainable,
shared value
We promote their training and motivation to ensure quality service
We offer the highest quality service in managing relationships with their own clients and other BPO processes
We establish a collaborative framework to promote relations with employees
We provide the necessary information so that society can understand our business model national and international organizations.
We present our point of view and listen to their concerns in different areas.
We create ways of collaboration that facilitate the creation of synergies.
We develop a beneficial business relationship for both parties that’s positive for our environment.
We build collaborative projects together to achieve sustainable development in society
Guarantee the continuity of essential services for citizens, such as medical care, through a remote and secure customer service.
Take measures to protect the health and safety of our employees, especially in the face of COVID-19, promoting remote work and improving hygiene protocols.
Promote entry into the labor market through education in the communities where we are present.
We promote gender equality inside and outside our company.
Accelerate the expansion of our Next Generation Services and solutions to drive sustainable growth, seeking new growth channels and advancing towards operational excellence.
Promote the social and labor inclusion of people in vulnerable situations.
Contribute to the development of responsible citizenship through corporate volunteering.
Promote the optimal use of natural resources through awareness and the use of technological innovations.
Fight against bribery and corruption in all its forms.
We create Partnerhips and Alliances to support the achievement of the SDGs in all countries, especially in developing countries.
To ensure inclusive, equitable and quality education and promote learning opportunities.
Guarantee the continuity of essential services for citizens, such as medical care, through a remote and secure customer service.
Take measures to protect the health and safety of our employees, especially in the face of COVID-19, promoting remote work and improving hygiene protocols.
Promote entry into the labor market through education in the communities where we are present.
We promote gender equality inside and outside our company.
Accelerate the expansion of our Next Generation Services and solutions to drive sustainable growth, seeking new growth channels and advancing towards operational excellence.
Promote the social and labor inclusion of people in vulnerable situations.
Contribute to the development of responsible citizenship through corporate volunteering.
Promote the optimal use of natural resources through awareness and the use of technological innovations.
Fight against bribery and corruption in all its forms.
We create Partnerhips and Alliances to support the achievement of the SDGs in all countries, especially in developing countries.
To ensure inclusive, equitable and quality education and promote learning opportunities.
Cookie | Duration | Description | Provider |
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_GRECAPTCHA | 5 months 27 days | This cookie is set by Google. In addition to certain standard Google cookies, reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis. | |
cookielawinfo-checbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytical Cookies". | Atento |
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ts | 1 year 1 month | This cookie is provided by the PayPal. It is used to support payment service in a website. | Paypal |
Cookie | Duration | Description | Provider |
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dmvk | session | This cookie is set by the provider Dailymotion. This cookie is used for collecting statistical data of the visitor behaviour on the website. It is used for internal analytics. | Dailymotion |
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Cookie | Duration | Description | Provider |
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_fbp | 3 months | This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. | |
_gcl_au | 3 months | This is used to monitor how many times the people who click ads end up taking an action on the site. Google does not use them for customized ad orientation and it persists for just a limited time. | |
CONSENT | 16 years 6 months 6 days 6 hours 9 minutes | Cookie that collects information on how the end user uses the website and any advertising that the end user of the website has seen. | |
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sid | past | Measures the performance of the ads and provides recommendations – Google | |
test_cookie | 15 minutes | Used by Google DoubleClick to serve website visitors with relevant ads, and to check if the user's browser supports cookies. | |
VISITOR_INFO1_LIVE | 5 months 27 days | Attempts to calculate the user’s bandwidth on pages with embedded YouTube videos. | |
YSC | session | Records a unique identification to maintain statistics on which YouTube videos were seen by the user. | |
yt-remote-connected-devices | never | Stores the user’s video player preferences using embedded YouTube video | |
yt-remote-device-id | never | Stores the user’s video player preferences using embedded YouTube video. |