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Sustainable Development Goals Logo
Un Global Compact Logo

3 Key guidelines

ENVIRONMENT
GOVERNANCE

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OUR STAKEHOLDERS

SHAREHOLDERS

We create long-term, sustainable, shared value

EMPLOYEES

We promote their training and motivation to ensure quality service

CLIENTS

We offer the highest quality service in managing relationships with their own clients and other BPO processes

REPRESENTATIVES FROM UNION GROUPS

We establish a collaborative framework to promote relations with employees

MEDIA

We provide the necessary information so that society can understand our business model national and international organizations.

NATIONAL AND INTERNATIONAL ORGANIZATIONS

We present our point of view and listen to their concerns in different areas.

PUBLIC ADMINISTRATIONS

We create ways of collaboration that facilitate the creation of synergies.

PROVIDERS

We develop a beneficial business relationship for both parties that’s positive for our environment.

LOCAL COMMUNITIES

We build collaborative projects together to achieve sustainable development in society

Our commitments to the SDGs

Guarantee the continuity of essential services for citizens, such as medical care, through a remote and secure customer service.
Take measures to protect the health and safety of our employees, especially in the face of COVID-19, promoting remote work and improving hygiene protocols.
Promote entry into the labor market through education in the communities where we are present.
We promote gender equality inside and outside our company.
Accelerate the expansion of our Next Generation Services and solutions to drive sustainable growth, seeking new growth channels and advancing towards operational excellence.
Promote the social and labor inclusion of people in vulnerable situations.
Contribute to the development of responsible citizenship through corporate volunteering.
Promote the optimal use of natural resources through awareness and the use of technological innovations.
Fight against bribery and corruption in all its forms.
We create Partnerhips and Alliances to support the achievement of the SDGs in all countries, especially in developing countries.

Read Reports

INTEGRATED REPORT 2020

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INTEGRATED REPORT 2019

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INTEGRATED REPORT 2018

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INTEGRATED REPORT 2017

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Certification

Thanks to our ESG practices, we have been certified with ISO 26000 for Social Responsibility

ISO 26000
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