ESG

We ensured our strategy is aligned with the Sustainable Development Goals (SDGs) from the United Nations 2030 Agenda to support achieving the major global goals through our local actions.
At Atento, we have focused not only on analyzing those SDGs on which we already have a positive impact with our actions, but also on those on which we want to boost our positioning. We guarantee that each SDG is meaningful for our key stakeholders.


3 Key guidelines
Be part of these actions
Talk to usOUR STAKEHOLDERS

SHAREHOLDERS
We create long-term, sustainable, shared value

EMPLOYEES
We promote their training and motivation to ensure quality service

CLIENTS
We offer the highest quality service in managing relationships with their own clients and other BPO processes

REPRESENTATIVES FROM UNION GROUPS
We establish a collaborative framework to promote relations with employees

MEDIA
We provide the necessary information so that society can understand our business model national and international organizations.

NATIONAL AND INTERNATIONAL ORGANIZATIONS
We present our point of view and listen to their concerns in different areas.

PUBLIC ADMINISTRATIONS
We create ways of collaboration that facilitate the creation of synergies.

PROVIDERS
We develop a beneficial business relationship for both parties that’s positive for our environment.

LOCAL COMMUNITIES
We build collaborative projects together to achieve sustainable development in society
Our commitments to the SDGs










Certification
Thanks to our ESG practices, we have been certified with ISO 26000 for Social Responsibility
