Late Collections

Business Intelligence and innovation supporting your company's collections initiatives

Our late collections process management is based on three pillars: Intelligence, Activation and Conversion. It features integrated CRM, digital agents, chatbots and a self-service portal, collecting all digital components on a single platform. Includes online dashboards that enable  flexibility in operational strategies, leading to better results for your receivables portfolio.

Benefits

Better Performance

By using analyticscontact enrichment and negotiator’s profile.

Receivables Management

Our platform can track results based on agreed future payments.

Transparency

Contact channels that have a friendly consumer approach and ensure greater security and transparency.

Differentiators

24h Self-service portal for negotiations and counter-offer analysis.

Use of Data Science to predict consumer behavior.

Collection strategies in real-time, achieving targeted results.

Key figures

Compared to the traditional model

100 %

Activation of the total database

105 %

Goal exceeded effectively

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