Late Collections
Late collections process management based on three pillars: Intelligence, Activation and Conversion. Features integrated CRM, digital agents, chatbots and self-service portal, collecting all digital features on a single platform. Includes online dashboards that enable immediately adjusting operational strategies, leading to better results for the receivables portfolio.
Benefits
Better Performance
Due to use of analytics, contact enrichment and negotiator profile.
Receivables Management
Our platform can track results based on agreed future payments.
Transparency
Contact channels that friendly approaches to the consumer and ensure greater security and transparency.
Differential
24h Self service portal for negotiations and counter-offer analysis.
Use of Data Science to predict consumer behavior.
Monitoring of collection strategies in real time, achieving targeted results.
Key figures
Lower cost versus the traditional model
activation of the total debtor base
Goal exceeded effective
See how this solution works in practice.
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More service productivity
Automated responses reduced response time, increasing customer satisfaction.
