Late Collections

Intelligence and innovation for your company’s collections area.

Late collections process management based on three pillars: Intelligence, Activation and Conversion. Features integrated CRM, digital agents, chatbots and self-service portal, collecting all digital features on a single platform. Includes online dashboards that enable immediately adjusting operational strategies, leading to better results for the receivables portfolio.

Related Next Generation Services:

Integrated
Multichannel

High Value
Voice

Automated
Back Office

Benefits

Better performance

Due to use of analytics, contact enrichment and negotiator profile.

Receivables management

Our platform can track results based on agreed future payments.

Transparency

Contact channels that friendly approaches to the consumer and ensure greater security and transparency.

Differential

24h Self service portal for negotiations and counter-offer analysis.

Use of Data Science to predict consumer behavior.

Sustaining and Performance group that monitors the collections strategies in real time, ensuring the accomplishment of targeted results.

Key figures

See how this solution works in practice.

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