Governance
Corporate Governance
Framework
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Our ethical commitment
At Atento we abide by a strong set of values, contained in our Code of Ethics, a guideline for all our employees to make decisions based on a common ethic standard, guided by honesty and integrity. This Code is aligned with our values and made extensive to our partners and suppliers.
Our ethical principles:
1
Upholding honest, ethical conduct
2
Reporting in a complete, fair, accurate, timely, and understandable manner in the company’s reports, documents, and communications
3
Complying with applicable laws and regulations, as well as our internal policies.
4
Internally reporting any known breach of the Code or any internal standard/regulation immediately, with the possibility of doing it anonymously. All reports will be treated with full confidentiality.
5
Finally, at Atento we consider of the utmost importance the accountability for adherence to the code.
Whistleblower Channel
At Atento, we have a Whistlerblower Channel aimed at detecting conduct contrary to law, principles or ethical rules and good governance.
This channel is enabled both internally and externally and employees, customers, suppliers and third parties are encouraged to access if needed, either through our website, https://canalconfidencial.com.br/atento/, or by telephone.
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Argentina +54 800 666 0079
Brazil Brasil +55 800 721 0746
Chile +56 1230 020 8946
Colombia +57 1800 913 2017
Costa Rica +55 11 2739 4501
Czech Republic +55 11 2739 4501
El Salvador +55 11 2739 4501
Francia +33 805 089339
Guatemala + 502 22699458+ 55 11 2739 4501
Luxemburgo +352 800 8 1059
Mexico +52 800 681 5380
Marruecos +55 11 2739 4501
Nicaragua +55 11 2739 4501
Panama +507 8339697
Peru +51 800 55781
España Spain Espanha +34 900 838920
United States Estados Unidos +1 800 986 3850
Uruguay +598 416 205 1344
Venezuela +55 11 2739 4501
* The complainant can choose to report anonymously, and their anonymity will be guaranteed.
Transparency with Shareholders
We offer our investors all the necessary information so that they can make informed purchase and sale decisions and, thus, we avoid possible imbalances between reference and minority shareholders. Our Corporate Treasury and Investor Relations Area is in charge of the global strategy, expectations and financial evolution of the company.
On our Investor Relations website, you can find all general information about the company, communications, financial data, presentations, a calendar of events and information related to corporate governance.
Learn more about Investor relations
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