in medical care that they find in digital platforms for other branded products and services. With access to a wealth of patient data, health organizations are in an advantageous position to develop rich, personalized, and secure customer journeys.
Atento’s Next Generation CX Solutions can help reshape the patient and provider experience with a combination of omnichannel fluency, compassionate agents, and data-driven automation.
By bringing together innovation, insights, and the human element health organizations can drive customer-centricity in their patient care framework.
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