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Healthcare

Connect the dots between patient care and customer experience, with solutions that promote convenience and peace of mind

in medical care that they find in digital platforms for other branded products and services. With access to a wealth of patient data, health organizations are in an advantageous position to develop rich, personalized, and secure customer journeys.

Atento’s Next Generation CX Solutions can help reshape the patient and provider experience with a combination of omnichannel fluency, compassionate agents, and data-driven automation.

By bringing together innovation, insights, and the human element health organizations can drive customer-centricity in their patient care framework.

How we can help:

Customer Service

Find a doctor

Bills

Location & directions

Appointments

Insurance

Events

Patient overview

Telemedicine

Clinical trials

Support groups

Sales

Insurance sales

B2B equipment

Technical support

B2B equipment support

Back-Office

Medical records management

Patient registration

Surgery approval

Documents management

Do you want to know more?

Contact us!

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