Connect the dots between patient care and customer experience, with solutions that promote convenience and peace of mind
in medical care that they find in digital platforms for other branded products and services. With access to a wealth of patient data, health organizations are in an advantageous position to develop rich, personalized, and secure customer journeys.
Atento’s Next Generation CX Solutions can help reshape the patient and provider experience with a combination of omnichannel fluency, compassionate agents, and data-driven automation.
By bringing together innovation, insights, and the human element health organizations can drive customer-centricity in their patient care framework.
How we can help:
Find a doctor
Location & directions
B2B equipment support
Medical records management
Discover our success stories
COVID-19 Contact Tracing
Cities mount large-scale contact tracing efforts to identify and isolate those who have contracted COVID-19. According to Pew Research Center survey, 58% of US adults say they would be very or somewhat likely to speak with a public health official who contacted them by phone or text message to speak about the coronavirus outbreak.