Drive better CX
What we offer:
Next Generation Services
How we can help:
Connected car services
Find a dealer
Credit score checks
Discover our success stories
Digital care for higher satisfaction
One of the world's leading automotive companies trusted Atento to deliver its brand's Customer Experience. Using a digital-first CX framework, we provided clients with information and complaints support, achieving greater satisfaction levels and speeding up the resolution rate at the first interaction.
Faster resolution for happier drivers
An international automotive company asked Atento to provide customer care across different channels to their clients in Mexico. Thanks to our Integrated Multichannel Next Generation service, we were able to provide our client's customers with exceptional CX, improving average handling times and boosting customer satisfaction.