This is where you will find the latest news from Atento.

Press Releases

The Virtual Digital Agent (VDA) interprets customer intent, streamlines interactions, and serves as a supportive co-pilot to human agents. Utilizing Large Language Models (LLM), the VDA continuously learns, generates real-time insights, and informs decision-making. The Global Artificial Intelligence Committee spearheads the development of personalized solutions.  New York, June 6th, 2023 – Atento  (NYSE: ATTO, “Atento”), […]
Atento earns recognition for the fifth year running Madrid, June 2nd,  2023. Atento has been acknowledged, for the fifth consecutive year, as one of the top workplaces in Spain, according to Forbes’ annual ranking of the country’s best employers. This honor results from a rigorous review of over 2,500 Spanish corporations, each employing more than […]
Aleatica’s channel automation process, delivered by Atento, resulted in impressive annual savings of $350k annually. For 75% of Aleatica users, receiving agile and effective response to their requests is very important.   MEXICO CITY, MAY 30,  2023.-  Atento S.A. (NYSE: ATTO, “Atento” or the “Company”), one of the largest providers of customer relationship services and […]
Both companies have signed the renewal and extension of the Master Service Agreement that includes the joint operations of both entities. With the signing of the agreement, Atento consolidates its position as a preferred partner to deliver the operator’s customer experience services.   Madrid, April 10, 2023 – Atento, one of the world’s largest providers […]
This new round of capital together with the financing announced on February 3, 2023, will provide Atento with additional operating liquidity and financial flexibility to address its near-term financial liabilities. This capital raise is a key milestone and significant step toward strengthening Atento’s liquidity position.  NEW YORK, February 15, 2023 –Atento S.A. (NYSE: ATTO, “Atento” […]
Kyma Capital, MCI affiliate, and other key investors have provided new financing to support Atento Atento engaged Houlihan Lokey as financial advisor to assist with the fundraising Atento continues to work to add additional investors to the new financing as part of the Company’s long-term goals This significant fundraising strengthens Atento´s balance sheet and liquidity […]
Enel X Way chose Atento to deliver customer service in Europe in 7 different languages VALENCIA, January 11, 2023 – Atento  S.A. (NYSE: ATTO, “Atento” or the “Company”), one of the world’s largest providers of customer relationship and business process outsourcing (CRM/BPO) services and an industry leader  in Latin America, has announced that it is […]
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