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An exclusive event where CX leaders discussed new industry trends, including:

  • Presentation by Arianna Huffington, one of the most influential people according to Time Magazine.
  • Generational panel: What makes a customer experience memorable?
  • Clients’ panel: How has the relationship between brands and consumers changed?
  • Technology panel: technology changes in the new post-pandemic reality
  • HR panel: post-pandemic changes between employers and employees
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Customer Service in the Digital Era: The keys to better connecting with consumers