Enhancing HR processes with AI/Cognitive

Revamping HR processes to foster a superior employee experience, while championing innovation, quality, and efficiency.

Goals

Refine Atento’s stature as a desirable employer, enriching the experience for potential recruits and streamlining hiring protocols.

Goals

Refine Atento’s stature as a desirable employer, enriching the experience for potential recruits and streamlining hiring protocols.

Strategy

Leverage AI for automated candidate screening, ensuring alignment with requisite qualifications and the desired profile.
Rollout of the Gupy platform, facilitating the real-time ranking of ideal candidates through cutting-edge AI capabilities.

Strategy

Leverage AI for automated candidate screening, ensuring alignment with requisite qualifications and the desired profile.
Rollout of the Gupy platform, facilitating the real-time ranking of ideal candidates through cutting-edge AI capabilities.

Highlights

Cultural Alignment tools pinpointing the resonance between the company’s ethos and potential candidates.
All-inclusive online management offering clear insights into each candidate’s suitability for a position.
End-to-end digital completion of the recruitment process, inclusive of AI-driven feedback via Gupy.

Highlights

Cultural Alignment tools pinpointing the resonance between the company’s ethos and potential candidates.
All-inclusive online management offering clear insights into each candidate’s suitability for a position.
End-to-end digital completion of the recruitment process, inclusive of AI-driven feedback via Gupy.

RESULTS / KPIs

Achieved a substantial cost savings, approximately R$ 150,000.
Maintained a consistent average of 20 applicants for each available position, translating to 64,000 candidates for 3,200 roles monthly.

RESULTS / KPIs

Achieved a substantial cost savings, approximately R$ 150,000.
Maintained a consistent average of 20 applicants for each available position, translating to 64,000 candidates for 3,200 roles monthly.

Salesforce implementation for Enhanced Courier Services

Strategic Improvement in Multinational Appliance Operations

Transforming B2B and B2C Customer Care with Process Efficiency

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Enhancing HR processes with AI/Cognitive

Goals

Goals

Strategy

Strategy

Highlights

Highlights

RESULTS / KPIs

RESULTS / KPIs

Cases

Salesforce implementation for Enhanced Courier Services

Strategic Improvement in Multinational Appliance Operations

Transforming B2B and B2C Customer Care with Process Efficiency