We combine analytics and consultative sales expertise to provide innovative experience and efficient results. Our team of highly qualified experts promotes the best deals, at the right time.
Our teams cover:
1. Lead conversion, generating new sales more efficiently;
2. Portfolio management, including the maintenance of long-term relationships, increasing sales and average ticket;
3. Field sales support, guaranteeing the route coverage of missed visits.
Account executive with a mindset to build long-term relationships.
Use of integrated digital channels to provide service without interruption.
Digital and traditional channels are used to create new opportunities.
Use of data science to predict customer behavior (best time to contact, next best offer, availability, among others).
LUI (Language User Interface) determines the best language style (business, informal, etc.) according to client's profile.
Versatile operational models: lead conversion, dedicated portfolio management or support for the field sales team.
in reach customers
increase in NPS index
increase in sales
See how this solution works in practice.Contact us
Partnership between Riot Games and Atento was implemented 100% remotely
Automating the customer experience
Conversion of IVR to WhatsApp bot reduced service response time.
“High-performance Management Model” case – Client Repsol