Multichannel card sales platform management.
Management of the entire card sales pipeline supported by a digital platform and a multichannel offering that enables efficiency in every process, from document capture to contract execution, with fraud prevention, reduced costs for the company and agility for consumers.
Related Next Generation Services:
Substantial cost reduction
Through specialized documents management and process agility.
Through a friendly and assertive approach.
Improved process safety, and drafting and validation of the contracts generated.
Integrates with the contract lifecycle, acting on post-selling and collections, as well as on cross-/up-selling of refinancing and/or new contracts.
Anti-fraud assurance and specialized documents management.
100-percent automated process, with multiple actin platforms.
5 to as little as 1 minute capturing application information.
Card applications approved per month.
Of processes completed without human interference.
100 thousand ancillary services opportunities.
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Automating the customer experience
Conversion of IVR to WhatsApp bot reduced service response time.
More service productivity
Automated responses reduced response time, increasing customer satisfaction.
“High-performance Management Model” case – Client Repsol