Agility and efficiency to speed up credit sales.
Efficient paycheck-deductible lending management, from document capture and checking, through credit margin release, credit analysis and fraud prevention, through to contract filing. We nimbly pursue the best consumer response time and administrative costs reduction by implementing self-service solutions for banking correspondents. All of this based on process integration and automation.
Related Next Generation Services:
Assertive sizing of demand and variations to attain the agreed service level.
Agile and efficient process handling.
Automatically checks and releases the credit margin based on electronic form.
Execution pipeline and antifraud assurance and with not pending documentation.
Credit filing processed even as the customer completes the application form.
Integrates with the contract lifecycle, operating on post-selling and collections, as well as on cross-/up-selling for insurance sales and/or new contracts.
Applications processed per year
Branches for document submissions.
Down from 30 to 10 days.
Over 4. 5 thousand banking correspondents.
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Automating the customer experience
Conversion of IVR to WhatsApp bot reduced service response time.
More service productivity
Automated responses reduced response time, increasing customer satisfaction.
“High-performance Management Model” case – Client Repsol