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Áudio descrição:
Texto: Normal / Grande
Contraste:
Libras:
Áudio descrição:
Building and maintaining relationships with prospects and obligors by means of automated processes.
We manage the entire relationship pipeline for real-estate financing processes, from document analysis, through contract drafting, legal validation, Severance Indemnity Fund (mandatory savings accounts) release, inquiries service, to application execution. All automated, ensuring agility and efficiency throughout the process.
Related Next Generation Services:
Integrated
Multichannel
High Value
Voice
Automated
Back Office
Benefits
Improved consumer experience
Reduced response time and continuous communication on application statuses.
Speed
Agile and efficient process handling.
Efficiency
End-to-end application tracking, with no pending issues generated.
Differential
Integrates with the contract lifecycle, acting on post-selling and collections, as well as on cross-/up-selling of insurance and/or new contracts.
Agile process management with high document handling security.
60%
Reduction of the process completion time.
R$ 800
Million financed per month (ex- government-owned banks).
30%
Of real-estate credit in Brazil.
29K
Contracts signed
See how this solution works in practice.
Contact us
Automating the customer experience
Conversion of IVR to WhatsApp bot reduced service response time.
More service productivity
Automated responses reduced response time, increasing customer satisfaction.
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