Credit Origination – Mortgage

Building and maintaining relationships with prospects and obligors by means of automated processes.

We manage the entire relationship pipeline for real-estate financing processes, from document analysis, through contract drafting, legal validation, Severance Indemnity Fund (mandatory savings accounts) release, inquiries service, to application execution. All automated, ensuring agility and efficiency throughout the process.

Related Next Generation Services:

Integrated
Multichannel

High Value
Voice

Automated
Back Office

Benefits

Improved consumer experience

Reduced response time and continuous communication on application statuses.

Speed

Agile and efficient process handling.​

Efficiency

End-to-end application tracking, with no pending issues generated.

Differential

Integrates with the contract lifecycle, acting on post-selling and collections, as well as on cross-/up-selling of insurance and/or new contracts.​

Agile process management with high document handling security.

Key figures

See how this solution works in practice.

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