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Efficient sales process management with increased conversion rates for your business.
Data Science applied to calculating the best sales odds, used to define strategies and sales tunnels, combining digital and traditional channels. Results achieved without losing sight of the best shopping experience, with consumer-centric journeys. Service customization enables digital media investments to apply to leads generation as well.
Related Next Generation Services:
Integrated
Multichannel
High Value
Voice
Automated
Back Office
Benefits
Reduction
Cancellation rates, and time and cost per sale made.
Optimized
Investment, with a focus on conversion and an end-to-end view.
Predictive Models
To define sales strategies, segment mailing lists, and set contact channels.
Differential
Multichannel platform that integrates digital agents, bots and sales portals.
Blends Digital Marketing and Sales skills with our unique Digital CRM BPO expertise.
Skilled team with sound experience in the digital sales market.
+14.5 million
Contacts with high-potential customers.
Over 540 thousand
Sales completed.
Up to 45% savings
On operating costs.
See how this solution works in practice.
Contact us
Automating the customer experience
Conversion of IVR to WhatsApp bot reduced service response time.
More service productivity
Automated responses reduced response time, increasing customer satisfaction.
Articles
Learn about our expertise, which combines the best consumer experience and the sharpest competitive edge for your business.
Atento Live: Customer Experience and the “new normal” post COVID-19
How will the pandemic caused by the new coronavirus change the future of customer servic ...
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