We are Atento

We are leaders in Latin America, serving the biggest names in sectors including Telecommunications, Banking/ Financial Services, Healthcare, Retail, Government and Born-digital services.

Our unique expertise lies in combining data technology and digital tools with decades of experience in customer experience. This allows us to provide valuable insights for every step of the end/customer’s journey, resulting in more valuable experiences for consumers and companies. 

We routinely build up 10,000 hours of customer-service experience on human and digital channels, every 10 minutes.
We routinely build up 10,000 hours of customer-service experience on human and digital channels, every 10 minutes.

Atento around the world

End-to-end CX solutions and results for the entire customer relationship lifecycle.

We lead the market’s transformation towards the future as traditional voice migrates to digital channels boosted by cutting-edge Next Generation Technologies that offer a competitive edge to the businesses of our more than 400 clients worldwide. We are among the 25 best multinational companies to work for globally, and have for nine years been among the top 25 in Latin America, according to Great Place to Work®; an international
benchmark for workplace analysis and evaluation.

Atento Key Numbers

17 Countries

around the world

+100

relationship centers

+90,000

workstations

+110,000

employees

Business transformation

Innovation Hub

Our constant acceleration and innovation platform.

Virtual Hub

A single centralized point to manage all remote operations of a team as a whole.

Atento@home

A secure and cloud-native solution that expands our added value.

Multilingual Hubs

Our value proposition in 24 languages.

Breakthrough solutions

Spanish shore

Ready to serve 66M US Hispanics.

Flexible CX

A first class CX solution, no matter your operation’s size.

Content Moderation

AI for social listening and sentiment monitoring.

Sales Accelerator

Double your sales with a comprehensive sales ecosystem.

Better outsourcing

+30% Savings in smart outsourcing.

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