Ir al contenido principal

Advanced Sales Forecasting: Harnessing Machine Learning for Precision Targeting

Leveraging machine learning to pinpoint high-potential buyers


Design and implement a sophisticated statistical model to determine the likelihood of individual customers purchasing a designated product, informed by a comprehensive profile analysis including registration and behavioral patterns.


  • Orchestrated an exclusive campaign within the predictive dialer, prioritizing those customer groups identified as having a high purchase propensity.
  • Handpicked our top-performing agents to engage with this key group, armed with a specially tailored script to optimize interactions.


This innovative model, when synergistically combined with strategic operational approaches, unlocked opportunities across diverse channels beyond just the dialers, thereby amplifying the initial performance.


Witnessed a commendable average surge of 6% in  conversion rates for receivables anticipation.

Linkedin LogoLinkedin Atento Live LogoAtento Live
The most competitive Nearshore
partner delivering CX in Spanish

CX Magazine

New Issue

White paper

Rethinking Debt Collection Strategies: A Paradigm Shift in Approaching Modern Customers