In this tenth edition of Next Generation CX Magazine we delve into renewable energy and the new demands consumers, who are increasingly concerned about sustainable consumption. The Customer Experience also plays a fundamental role in this initiative, as consumers are demanding more information about the services associated with sustainable energy. However, the marketing and after-sales of sustainable energy services can be complex.
This issue features the collaboration of UNEF (Photovoltaic Energy Union), EDP Solar, Contigo Energía, Otovo España and Imagina Energía, to deal with these points and much more.
